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"com.google.process.gapps has stopped" after ICS upgrade

Ever since the upgrade to ICS, I receive the following error on my phone at least a couple times per day. At this point, it is more of a nuisance, since I can't identify any app that doesn't work, but I can say without a doubt that the battery life of my phone lasts only about 50% of what it used to. I'm not sure if they are related, but there is definitely a problem with this upgrade.

Does anyone else get the error that I'm getting? I know others are experiencing poor battery life after the upgrade. Could it be related to some app that keeps crashing?

Comments

demmo86rt

Are you using some sort of task killer or task manager? Something is killing off your Google services (contact sync, market updater, etc.). If this is constantly restarting because it's being killed off, that could explain excessive battery drain.

Delosky

Nope. No task manager or task killer. Just the out of the box, what came with the phone task manager. This was never an issue before the upgrade. And again today, with only use of the camera for a couple of birthday pictures of my son's party, the battery was down to less than 10% by 1:00pm. Horrible. Absolutely horrible considering I didn't open a single app other than the camera.

Delosky

Um, anyone at Verizon care to chime in? I opened up my Facebook app this morning and this error popped up again. This error occurs several times per day, is annoying, and probably has something to do with the horrible battery life I'm experiencing.

Delosky

Just wanted to share some screenshots.

The first photo is the summary of my battery life today. It's been on for two hours, and it says I have two hours left. So you're telling me I'm supposed to have 4 hours of battery life total, with normal usage? I'm sorry, but that is B.S. and a problem with ICS. I NEVER HAD THIS PROBLEM BEFORE THE UPGRADE. MY BATTERY LASTED ALL DAY.

This next photo is a screenshot that I get, no matter what I'm working in - Facebook, Chrome, Play Store, etc... I've received it 3 times already today and all I've done is checked Facebook and updated 1 app from the Play Store.

demmo86rt

Where does it say you have two hours of battery left? I'm seeing that you have used 16% of your battery in two hours, why would your phone think you will use the other 84% in the next two hours? It looks to me like your battery life is somewhat normal.

That being said, constant force closes can be irritating. Have you tried a factory reset yet?

Delosky

I see what you're saying about the battery life. I obviously read that wrong. Regardless, my phone's battery will NOT last past 6:00-7:00pm tonight without having to charge it - less than 12 hours. And that is without streaming anything, without playing games, and just checking emails and using Evernote a little. I'm still arguing that less than 12 hours is 1) at least a couple of hours worse than what I had before the ICS upgrade and 2) still unacceptable.

I haven't performed a factory reset yet. I have to travel this week for work, so I may wait until I get back on Thursday to do that since I'd rather have an annoying phone than one that doesn't work at all if something goes wrong.

Verizon_Support

Hello Delosky and thank you to the community for your great incite. I have the answer you need to address your concerns. After completing a software update, it's always a great idea to complete a master reset. This should resolve the problems described in your post. Please select the link for instructions...http://goo.gl/0VYfo ^CM

Drakuli

I'd like to say, that I feel as though my phone is 'dying' much faster then it ever has before now that I have applied the update.

Delosky

A master reset of the phone has rid of the com.google.process.gapps error. However, the battery life is still absolutely HORRIBLE. And that is with restoring only a minimum amount of apps I had before.

I have setup my work email (Push mail for peak times), Evernote, Fly Delta, and Starbucks. That's it, nothing else. I unplugged my phone at 8:00am today and now it is 1:45pm and I receive the notification that "The battery is getting low. 14% remaining". Then, 15 minutes after that, I received the message that, "The battery is getting low. 9% remaining". Really? 5% in 15 minutes?

I'm sorry, but I think there is a major issue with this update. My battery would last at least 12 hours before, even with tons of other software installed and fairly heavy use. Now, after the ICS upgrade and a master reset, the battery doesn't even last 6 hours.

Delosky

Something is definitely squirly. Could there be something wrong with how the upgrade calculates the battery usage? After having my phone plugged in to AC in my truck while running errands, the battery is now about 85% full. Yet it was only plugged in for maybe 30 minutes at the most, and I was on 1 phone call and checked emails. I don't recall the battery charging that quickly prior to the upgrade to ICS.

Verizon_Support

Thank you all for the suggestions. I appreciate you guys taking the time to help out!

@Delosky, I want to help you get the most out of your battery life. Visit http://bit.ly/yZzru3 for great tips on how to extend the battery life on your Rezound.

Keep me posted if you need further assistance.

John B

Follow us on Twitter @VZWSupport

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