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sim hole
lemew
Contributor
‎07-26-2012 09:37 AM

My sim card I am currently using has a hole in the gold contact area. My first sim did not. I have intermittent connectivity issues. Do all Thunderbolt sims have this hole on them? Just wondering if it is defective. I received it from a corporate store in Jackson, TN.

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Re: sim hole
Ann154
Super User
Super User
‎07-26-2012 09:58 AM

No, there shouldn't be a hole in that area of the SIM card. I would suggest getting a new SIM card from a corporate store or you can call into customer service and request one be mailed to you.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: sim hole
lemew
Contributor
‎07-30-2012 01:07 PM

From what i have been able to look up this is normal. I dont think the store would give me a bogus card. Just cant figure out these wonky connection issues.

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