I just got my phone tonight and i keep getting an error message service not available (which i have signal) Cause code : 97 error class : 3
I ordered my phone via amazonwirless.com
HELP!!!!!! what do i do????
Have you tried reprogramming the phone to the Verizon Wireless network? Maybe something didn't get setup right when you activated the phone.
Dial *228, option 1
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Hello MeganLM1128,
Ann154 provided us with a great step on how to get your service working. Thanks Ann154! Were you able to successfully get your device activated? If not then I can certainly assist with this process. May I ask did you upgrade to a new device or is this a new line of service? If this is an upgrade then I recommend removing the battery from your previous phone prior to calling *228 and selecting option 1 to program the HTC Rhyme. If this is a new line or service then please send me a direct message with your full name, mobile number, and account number so I can verify provisioning. I look forward to hearing from you.
Thank you...
ArnettH_VZW
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