Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
sound alerts not loud.
Kyla1234
Contributor - Level 1
I downloaded GB yesterday. Now I can barely hear my phone ring or my notification alerts. Volume is all the way up. What can I do to fix this?
0 Likes
Re: sound alerts not loud.
Wildman
Legend
0 Likes
Re: sound alerts not loud.
AnthonyTa_VZW
Verizon Employee

Great feedback Wildman!

 

And thanks for posting !

 

Have you tried what Wildman suggested?  I would also like to suggest soft resetting your device; may have been a minor glitch after the device software updated that could be fixed with a soft reset.

 

Please share with us the outcome.

0 Likes
Re: sound alerts not loud.
Kyla1234
Contributor - Level 1

I've done everything short of a factory reset. 

0 Likes
Re: sound alerts not loud.
AnthonyTa_VZW
Verizon Employee

Hi !

 

I found some additional information about sound setting changes after gingerbread update.  There is a setting called "Quiet ring on pickup", when enabled the device ring volume is reduced when moved.  You can uncheck this setting to allow the device to ring at its normal volume, even when moved.  Here's a picture of the Sound settings screen:

 

screenshot-1317702341409.png

 

Let me know how this works out for you.

0 Likes