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speakerphone
skusan
Newbie

I can't get my rhyme off speakerphone.  any suggestions?

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Re: speakerphone
vzw_customer_support
Customer Support

I know speakerphone can be a very convenient feature; however, certainly not all the time skusan! Are you still having difficulties? What specific error message are you receiving when you attempt to disengage the feature? Have you tried connecting headphones or an earpiece to the device? How about a basic power cycle(turn on and off) or connecting it to the charger? I recommend these basic steps first. We can fix this!

Sincerely,

JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

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Re: speakerphone
skusan
Newbie

it's my daughter's phone, I was mistaken with the problem, the phone always thinks the headphones are plugged in, so she has to use the speakerphone option in order to use it.  Thanks

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Re: speakerphone
b54
Newbie

I have the same problem, phone always think either the headset is plugged in or a Bluetooth even though I don't have

anything either connected or the Blue tooth paired or on, It won't go away and I can't make ANY phone calls wthout using

my Bluetooth. Any suggestions? It seems to have occured after a sofware update.

Thanks-Heidi

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Re: speakerphone
skusan
Newbie

Sorry, no suggestions yet.  It seems to be working more than not lately, but we haven't done anything different!

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Re: speakerphone
vzw_customer_support
Customer Support

Hi, skusan!

I sorry to see this is still an issue for you! If you have not already addressed this with our technical team, please send me (AdamE_VZW) a direct message for further assistance.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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