I know speakerphone can be a very convenient feature; however, certainly not all the time skusan! Are you still having difficulties? What specific error message are you receiving when you attempt to disengage the feature? Have you tried connecting headphones or an earpiece to the device? How about a basic power cycle(turn on and off) or connecting it to the charger? I recommend these basic steps first. We can fix this!
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport
it's my daughter's phone, I was mistaken with the problem, the phone always thinks the headphones are plugged in, so she has to use the speakerphone option in order to use it. Thanks
Hi, skusan!
I sorry to see this is still an issue for you! If you have not already addressed this with our technical team, please send me (AdamE_VZW) a direct message for further assistance.
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport
I have the same problem, phone always think either the headset is plugged in or a Bluetooth even though I don't have
anything either connected or the Blue tooth paired or on, It won't go away and I can't make ANY phone calls wthout using
my Bluetooth. Any suggestions? It seems to have occured after a sofware update.
Thanks-Heidi
Sorry, no suggestions yet. It seems to be working more than not lately, but we haven't done anything different!
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