switching service
lhunter58
Enthusiast - Level 2

I have an HTC thunderbolt smart phone and tried of paying extremely high phone bills.  looking to go with the pay as you go and wondering if i can switch my current phone to that service. 

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Re: switching service
vzw_customer_support
Customer Service Rep

Hi Ihunter58!

I want your bills to save you as much as possible, so you can stay with 4G service. Currently, prepaid service does not support 4G devices, and the phone you have is a 4G device. I'd be happy to help with your billing concerns, what's going on? Did you recently change plans? You can complete an account analysis here: http://bit.ly/13XbBSL

I'm sure we can get you on the plan that best suits your needs, as this can make a world of difference on your bill. Check out our plans here: http://www.vzw.com/plans

Thank you,

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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