why did my voice roaming turn off?

[pmascio3070]

I'm in Canada - on a global plan.  For first 3 days everything was fine...now my voice roaming turned off - don't know wny or how - and I have no phone.  Anyone know what I should do?

[vzw_customer_support]

pmascio3070,

We definitely want to make sure you stay connected while abroad. To be sure, are you stating that the setting within your device has disabled itself? Let's ensure that roaming is indeed enabled. Take a look here to see how to locate that setting http://www.verizonwireless.com/support/knowledge-base-86090/.

AdamG_VZW
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