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Correct Answer!
why did my voice roaming turn off?
pmascio3070
Member
‎07-23-2015 10:01 AM

I'm in Canada - on a global plan.  For first 3 days everything was fine...now my voice roaming turned off - don't know wny or how - and I have no phone.  Anyone know what I should do?

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Correct Answer!
Re: why did my voice roaming turn off?
vzw_customer_support
Customer Support
‎07-25-2015 06:31 PM

pmascio3070,


We definitely want to make sure you stay connected while abroad. To be sure, are you stating that the setting within your device has disabled itself? Let's ensure that roaming is indeed enabled. Take a look here to see how to locate that setting http://www.verizonwireless.com/support/knowledge-base-86090/.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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