gateway continually off/online
pmtalley07
Newbie

home monitoriing gateway is continuously going off/online i tried to reset it, and even left it unplugged overnight but it won't stay online!

Labels (1)
0 Likes
Reply
4 Replies
techmasterflash
Contributor - Level 1

Mine hasn't worked in 5 days. I was told there was a big problem with a firmware upgrade. Still down. The best part is, is that I was told my z wave thermostat would still run it's program. Not true. Good thing I'm home to control it. If it keeps up, I will unpair it and run it on it's internal program. Right now I have a $400 Spruce Goose. If it continues, I'd suggest asking them to send out a new Gateway. Only certain areas were affected. - DB

0 Likes
Reply
autobot1
Enthusiast - Level 3

Are any of you still having this online/offline issue?

Thanks.

0 Likes
Reply
pmtalley07
Newbie

YES it's still continually going off/online

0 Likes
Reply
AlMiller
Newbie

Whats worse then the gateway going offline?

We’re sorry, Cannot initialize / connect to Devices
Please try again later or click here to load one more time
 
I get this more often than not when i try to connect to home monitoring at verizon.
 
 
 
 
0 Likes
Reply