My 55 plus plan includes hot spot. The Verizon hot spot on my iPhone has not worked for months!!
Thanks for that info. What error are you seeing when trying to use the hotspot? Can you use data on your phone? Does the browser work? -Joe
My Mac devices is not finding the hot spot on my iphone7 plus.
The hot spot was working fine before Verizon altered my plan without my consent.
Verizon raised my 55 plus plan to a plan that was more expensive.
I spent 3 hours at my favorite Verizon store. The hot spot worked well at the store. When I tried it at my coffee shop it would not work.
My Mac Pro is not finding the hot spot. Neither are any of my other Mac devices.
Good morning. We're sorry to hear that you're not able to find your hotspot. We want to make sure you can connect without any issues. Can you share the steps you're following to turn on your hotspot and connect to your Mac Pro?
~Jesse
Verizon changed my 55 plus plan without my consent.
My monthly bill is $97.00! Verizon said I am being charged a $7.00 late fee??
Good morning Fallen-2025. You can see a breakdown of your charges and your payment history in the My Verizon app. See how here: https://www.verizon.com/support/view-bill-online-faqs/ -Joe
My iPhone 7 Plus is not compatible with the latest IOS 16 release.
Therefore I can not connect to my business partners.
I would appreciate if Verizon would upgrade me to a IPhone e 8plus at no charge.
Joe, my bill has gone up from $65.09 to 97.00.
I was charged a late fee of $7.00 when I was not late.
Happy Monday! We understand the importance of managing your bill, especially if it increased in price. Our goal is to clear things up.
You can always manage your Verizon bill through your My Verizon account. For more details check out our support overview page: https://www.verizon.com/support/my-verizon/.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
Hello, this is a courtesy follow up regarding your Hotspot dilemma. Our goal is to provide the support you need. Please reach out at your earliest convenience, so we can be sure we addressed/resolved all your concerns.
~Gilbert
why did Verizon change my 55 plus plan without my consent?
My bill is $97.00. I was charged a late fee when I was not late.
Staying on top of your account is always vital, and the last thing we want is unexpected charges. We will be sending you a private message to better assist you.
~Freddy
The latest IOS 16 is not compatible with my iPhone 7 Plus.
Please send me a iPhone 8 Plus.
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