Hello everyone, we have a jetpack and it's been working for the past couple months. A few hours ago, it disconnected from all of our devices except my laptop. I've restarted the jetpack twice and it will still only connect to my laptop. I checked and it doesn't have any devices blocked, our service is still being paid for and I am not sure how to fix this.
Hello, NumberJuan22. Thanks so much for this info. Help is here. What is the make/model of your Jetpack? Any available software updates on the device?
-Natasha
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