Mobile Hotspot
AustinHughey
Enthusiast - Level 1

Hey there! I don't usually use my hotspot much, but my wifi was acting up. So, I connected my hotspot to my gaming console to download a game. Surprisingly, within 10 minutes, I received a message saying I had used up all my 9999.00 GB of data and they slowed down my hotspot speed. This just doesn't make sense to me. I'm hoping someone can shed some light on what might be happening.

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vzw_customer_support
Customer Service Rep

It is always important to stay on top of your account and your usage, we can help out if you have any questions. In this case, downloading games can use a lot of data depending on the size of the game. If you have any questions, let us know.

~Freddy

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