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Verizon took away hotspot
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I took my wife to a Verizon store to add her to my plan. They lady assured me the plan was the same even the hotspot. I mentioned the hotspot be very important. It turns out our plan does not have hotspot. I am very disappointed as this was promised and not delivered. We attempted to added but was told thus plan cannot have hotspot. This is frustrating because she assured me it was the same
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@Pparrishchris wrote: I took my wife to a Verizon store to add her to my plan. They lady assured me the plan was the same even the hotspot. I mentioned the hotspot be very important.
Pparrishchris, we are concerned to read about your experience and we want to ensure that she has all of the features that she needs to enjoy her services. We will be reaching out to you in Private Message so that we can access your account to review the best options for your account.
-Andi

