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Channel Guide and info on TV upgrade/change 9/14/2011 - WE HATE IT!!!!

The Channel Guide on our TV's changed and was supposedly updraded yesterday 9/14/2011 - AND WE HATE IT!!! the font is too small and my wife can't read it (and we have a 60" TV), space is wasted on large borders around the edges, and the colors are such that the contrast level (low) makes it hard to read. Does anybody know haow to change any of this?

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SS144

So do I

kay2the2nd

Amen and amen!!!

VectorVictor

There's an option to revert back to the old style Guide in the settings.

cindra

If there is really a way to change it back to the old guide could you tell me how to do that or where to find the info please. I have spent a couple of hours with Verizon Tech Support and have gotten no help at all. So it would be appreciated.

MiMeQu21

If you go into Menu, Settings, Television, Guide View, you can select Classic View. This will give you the older 1.8 Guide view. There won't be as many channels to view on the screen, and the boxes are a bit bigger. However, this will not do anything to change the colors on the screen.

Hope this helps.

Bendu

Thanks for trying but it doesn't really help.

The new system sucks. CHANGE IT BACK!!!!

charliewatts

Bronze Contributor I

Posts: 109

Registered: 03-16-2010

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Re: New Channel Guide

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09-15-2011 05:36 PM

While this won't help the color issue, if you go into Menu, Settings, Television, Guide View, you can select Classic View (if you have IMG 1.9). This gives you the Guide as it was in 1.8, so there is not as much clutter on the screen as with the new view. There won't be as many channels to view on one screen.

uncertainty

Do what I did for my parents which made it easier for them to read. Under settings-video settings-graphics settings, set this to SD. You will still receive your HD channels but it will enlarge the menu guide font.

VectorVictor

@Bendu wrote:
Thanks for trying but it doesn't really help.
The new system sucks. CHANGE IT BACK!!!!

No, it doesn't. Let me guess, though, you don't have a HD TV or a DVR, right?

cindra

I tried this but I don't have graphics listed as an option when I get to that part?

MiMeQu21

Not sure what you tried - the HD to SD channel guide or the Guide View?

If you are looking for HD to SD - go to Menu, Settings, Video Settings, Graphic Settings. If you have an HD TV, it is most likely set to HD as a default. Click OK on your remote. It will bring up the choice to change to SD. Select SD and click OK.

For the guide view, go to Menu, Settings, Television, Guide View, then select Classic View. This will revert you back to the 1.8 guide.

It's not perfect, but it will help. I didn't like the new guide when I first got 1.9 a few months ago. However, I got used to it.

redroth

I hate it, it is just terrible. The old menu was just fine. Give your customers the option of getting the old one back, PLEASE!

tns

Sorry many of else felt the old guide was bad.

Items on the menu that were half off the bottom and top of the screen.
First line almost totally obscured. They seemed to know this as it was not considered when you scrolled a page.
Next three lines about half obscured.
Colors too dark
Screen SD rather then HD on HDTV's

So their first attempt to fix these is not perfect. 4 out of 5 customers seem to think its an improvement (based on poll I put up at DSLreports)

Bendu

To VectorVictor

I have a 42" LG LCD tv

I have the HD converter

you guessed wrong

rpm007

It is all too clear that Verizon really doesn't care or want to listen. It's their product and their decisions. We only pay the bills...at least for now. I don't know who was sent a survey but I suspect it wasn't their core customer or even a daily user of their product. If they won't listen to something as simple as this you can forget about any bigger issues. Oh well, off to look for another solution. I can be ignored by anyone, no need also endure a poor user interface.

DisAPointed1

@MiMeQu wrote:
If you go into Menu, Settings, Television, Guide View, you can select Classic View. This will give you the older 1.8 Guide view. There won't be as many channels to view on the screen, and the boxes are a bit bigger. However, this will not do anything to change the colors on the screen.
Hope this helps.

I've already tried that, back and forth and back...can't tell any difference they BOTH are BAD! "Classic" has a whole new connotation.

idahosurge

I also can not stand the new guide and my whole family can not stand it.

Verizon needs to start giving people a choice to keep the old or go with the new instead of forcing their concept of better on to everyone.

Guess what, just because you and some small test group thinks it is better certainly does not mean that all of us think that it is better.

Guess what, we don't!!!!

VERIZON, we pay the bills and keep you in business so how about a little respect!!!!!!!!!!!!!

Tired3

Poll numbers my **bleep**. it is quite obvious this is being done to match all the new spam...wait those are supposed to be features..that are pushed onto PAID ACCOUNTS withouy any regard for whether we might just say {please keep your posts courteous} and go to Xfinity.

This guide is absolutely horrid. Give us the ability to utilize the old readable one. Extremely close to my final straw.

charliewatts

Great Update!

Once I went into 'Settings' 'Television' and 'Video', I got each of my tvs perfect. I have 2 4x3 sets and they needed some setting tinkering to get it perfect. And now all my sets are great. And my 2 dvr's have become whole house dvrs! LOVE option 'C' and chaptering!

My review

Inital after Download .... B-

After My Setting Adjustments ..... A

DVR Chaptering ...... A+++

'C' Button ........ A (Although an automatic HD conversion would be an A+

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