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New Info Bar gets an F

I did not like the old info bar that appears on the screen whenever you change channel or if you push the Info button when that initial display no longer shows. The new one is a definite downgrade from poor to awful. I have old eyes and a smaller TV and it is now virtually unreadable. It is cluttered up with stuff I can't figure out because I can not read/see them clearly even using reading glasses and sitting as close to the screen as I can get.

The Info bar fills too much of the screen, is mostly empty space, stays too long and it has lost the color coding that used to help differentiate the program types. I do not believe that Verizon even bothered testing this with actual viewers before implementing it.

And it is a PITA to have to hit Exit now almost every time I change a channel. UGH.

Comments

denvig

F- you mean, It stinks, it's slower, it's hard to read with the colors chosen, there is less information shown on each page, more buttons to push to do things. IT STINKS. NEWER IS NOT ALWAYS BETTER, IT STINKS.

UnnDunn

If the text of the new guide is too small, try putting the graphics into SD mode; it causes the guide and menus to be rendered in 4:3, but it also causes the font sizes to be increased.

Press Menu, select Settings, select Video Settings then select Graphics Settings and choose SD.

charliewatts

If people just did that, nobody would have anything to complain about.

TwoTankAmin

It took me the better part of an hour to stumble onto the text solution. So, now with effort I can read the text. Despite that the Info bar is still a poor design. It remains too large, somewhat confusing and the more work to use than before.

A lot of the help explanations or instructions provided by Verizon are either inadequate or confusing. This applied to trying to order FIOS online to the help topics available onscreen. We are finding it necessary to work with live chat or phone contacts to find answers to many seemingly simple questions.

I used CableVision for close to 20 years, I have used Comcast as well and now Verizon. While I can say that Verizon's picture quality is excellent, the rest of the TV system ranks 3rd compared to the others.

Here is a little clue for most of you folks out there who are under th age of about 55. The older you get,the more difficult it gets to learn new things in terms of forgetting how a thing used to work and having to learn how the "new" one works. We older folks thrive on familiarity and can find changes difficult to handle. Not all of Verizon's customers are youngsters.

JohnLeite

When I select Video Settings, I don't see an option for Graphic Settings. It is possible that different systems have different options. I'd like to see if I can change the setting to reduce the font size. The info bar now takes up about half my screen. I'm not sure why they changed it. It was fine before.

Replete

Do you really think the equipment comcast gives out is much better? On Directv, they routinely give out old receiver models that bog down regularly. Dish probably has the best dvr, besides Tivo, which fortunately is an option on Fios.

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