Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
After recent Verizon upgrade, my music files are messed up. Used to be able to see all artists. Now only some artists display and there's one giant file of "unkown". Why would that change affter the upgrade?
valentinechld
Member
‎05-01-2015 05:18 AM

Prior to March, 2015 upgrade, all my music appeared by Artist.  After the March, 2015, upgrade, about half of my music appears by Artist and then there's one giant "unknown" file.  Why would this change with the upgrade?  Makes my music unsearchable unless I want to search by the song name or album name. 

0 Likes
1 Reply
Correct Answer!
Re: After recent Verizon upgrade, my music files are messed up.  Used to be able to see all artists.  Now only some artists display and there's one giant file of "unkown".  Why would that change affter the upgrade?
Snn5
Sr. Leader
‎05-01-2015 08:27 AM

You can try an app like Album Art in the Play Store and it will take any tag info and find and sort music.  Should work unless the music files were altered during update, in that case you'd need to remove those files and re-add them to the phone.

0 Likes