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Broken LG G2 phone not covered by Assurion want to switch to another phone
NickNickNick
Member

My LG G2 broke about a week ago (I dropped it and cracked the screen).  Assurion won't cover it and so I'd like to buy another phone.  Can I still put it under my Verizon account?

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Re: Broken LG G2 phone not covered by Assurion want to switch to another phone
hollywood_s14
Member

that doesnt sound right, unless you do not pay for the insurance coverage of course. if you pay for insurance Assurion should cover it no matter what.

Re: Broken LG G2 phone not covered by Assurion want to switch to another phone
NickNickNick
Member

It doesn't sound right to me either. I'd had the phone almost two weeks when I dropped it.  Assurion replied that I had not paid enough of the insurance to legitimate covering the phone. 

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Re: Broken LG G2 phone not covered by Assurion want to switch to another phone
hollywood_s14
Member

have you filed any other claims with them in the last 12 months?

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