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Cloud Error 0
Deshon
Newbie
‎02-04-2015 04:33 PM

I have an LG G2 and whenever I tap on the cloud app it says, "Verizon Cloud has encountered an error. Please close application and try again (code:0). Apparently, I've used the cloud before because I was able to look at what was uploaded online. I'm trying to back up my music before I switch phones. How do I get it to work?

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Re: Cloud Error 0
vzw_customer_support
Customer Support
‎02-04-2015 07:43 PM

Let's figure this out, Deshon! I'm sorry to find that you're experiencing issues with Verizon cloud. When did this begin? Please uninstall the Verizon Cloud app in the Play Store, and install it again, then retest to see if you're able to access it.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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