Email stopped working

[D_sAngel]

For the past 2 days I keep getting the "Sorry!  Unfortunately Email has stopped" and even resetting doesn't help.  A co-worker is having the same problem with the same type of phone.  Anybody else or  know how to fix it?

[vzw_customer_support]

D'sAngel,

Lets get those emails flowing again! Which make/model phone do you have, and which type of email account is it (Google, Yahoo, MSN, ect....) Let us know and we'll help get things fixed!

SarahO_VZW
Follow us on Twitter @VZWSupport

[D_sAngel]

Comcast email on a LG G2

[Snn5]

Sounds like there may be a sync problem with that Comcast account on the G2.  I know that, since BUA cannot be disabled, that if you disable BUA SYNC, then the service will stop and an error will appear each time it tries to sync.  I use that as an example of why I think you may be seeing a similar error with your Comcast Email.  Could be background data is restricted for that app.  I'm not sure that's much help.

[JulesMart]

I just posted to the same topic above because I couldn't find this message on the computer vs. phone. Please help resolve this issue!

Related topic - why can't you filter these discussions by post date? Seems reasonable...

[vzw_customer_support]

Hi D's Angel,

Thanks for additional details! Are your other email account working (Gmail)? If your other email accounts are working properly, and only Comcast is having this issue, I would recommend removing/adding the account back to the device http://vz.to/Ohsi71 .

Thanks,
PamelaF_VZW
Tweet us @vzwsupport