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Email update stuck on manual
Dstegmil
Member

Phone has been working fine for months and somehow got it switched to update email manually. I went into the email settings and can't change it where it is greyed out. I cleared cache and storage, reset up and still no luck. Is there a master setting I am missing?

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Re: Email update stuck on manual
vzw_customer_support
Customer Support

Dstegmil,

Lets get your email updating automatically again! What make/model phone do you have? If you try removing the email account and adding it back that may just resolve this issue!

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: Email update stuck on manual
Dstegmil
Member

It is the LG g2, it b is he Verizon version. I removed my accounts and that did not work.

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Re: Email update stuck on manual
vzw_customer_support
Customer Support

Dstegmil,

Sorry to hear that did not do the trick! Did you first reset the app? If not, give that a try: http://vz.to/1n5Hl2o . Re-add the accounts and retest.

BrianP_VZW
Follow Us opn Twitter @VZWSupport

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