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How do I fix glitches on my keyboard?
LgG2JK
Member

- the home screen button works 1 in 5 times, when I press the (t) tye pops up on the message, same with a few other letters.  Now, the screen lock is starting to malfunction when I swipe.  I tried what I thought was a soft reset and that did not work.

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Correct Answers
Re: touch screen and keyboard issues after update
Snn5
Sr. Leader

If you can get into the settings screen then go to storage and then tap Cache and OK to Clear Id try that.  If you find other issues or that doesn't work you might try a full factory reset.  A soft reset is turning the phone off and back on like a reboot.

Plug into charger for the entire process

Charge to 100% and back up and factory reset the G2

(DISABLE google backup and restore of apps and app data)

Factory reset one more time

Unplug from charger

Set up your phone

Leave G2 on until it dies and turns off 1 time

Leave off and recharge to 100%

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0 Likes
Re: touch screen and keyboard issues after update
Snn5
Sr. Leader

If you can get into the settings screen then go to storage and then tap Cache and OK to Clear Id try that.  If you find other issues or that doesn't work you might try a full factory reset.  A soft reset is turning the phone off and back on like a reboot.

Plug into charger for the entire process

Charge to 100% and back up and factory reset the G2

(DISABLE google backup and restore of apps and app data)

Factory reset one more time

Unplug from charger

Set up your phone

Leave G2 on until it dies and turns off 1 time

Leave off and recharge to 100%

0 Likes