I can't access the web to get on my verizon mobile
deuse
Newbie

I can't access the web to get on my verizon mobile and app just keeps clocking, the wifes cell works just fine, now what??

Verizon Wireless Customer Support

0 Likes
Reply
1 Solution
Snn5
Legend

Uninstall updates and reinstall.

View solution in original post

0 Likes
Reply
3 Replies
Snn5
Legend

Uninstall updates and reinstall.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

I understand the importance of being able to access your account online deuse! Allow us to further assist! What make and model phone are you using? Are you getting any certain error messages when tapping on the application? Have you tried to remove and reinstall the application?


Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

0 Likes
Reply
deuse
Newbie

Nevermind, I took my important stuff off the phone and did a factory reset, thanks....

0 Likes
Reply