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I can't access the web to get on my verizon mobile
deuse
Newbie
‎02-01-2015 07:26 AM

I can't access the web to get on my verizon mobile and app just keeps clocking, the wifes cell works just fine, now what??

Verizon Wireless Customer Support

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Re: I can't access the web to get on my verizon mobile
Snn5
Legend
‎02-01-2015 09:59 AM

Uninstall updates and reinstall.

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Re: I can't access the web to get on my verizon mobile
Snn5
Legend
‎02-01-2015 09:59 AM

Uninstall updates and reinstall.

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Re: I can't access the web to get on my verizon mobile
vzw_customer_support
Customer Service Rep
‎02-03-2015 07:30 AM

I understand the importance of being able to access your account online deuse! Allow us to further assist! What make and model phone are you using? Are you getting any certain error messages when tapping on the application? Have you tried to remove and reinstall the application?


Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

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Re: I can't access the web to get on my verizon mobile
deuse
Newbie
‎02-03-2015 10:59 AM

Nevermind, I took my important stuff off the phone and did a factory reset, thanks....

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