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I cant make or receive calls or texts. 4G and/or 3G data not working. Internet works fine when connected to wifi. This has been happening off and on for about a month but this time it hasn't "fixed itself" in about 3 days.
Tsells55
Member

I cant make or receive calls or texts. 4G and/or 3G data not working. Internet works fine when connected to wifi. This has been happening off and on for about a month but this time it hasnt "fixed itself" in about 3 days.

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Re: I cant make or receive calls or texts. 4G and/or 3G data not working. Internet works fine when connected to wifi. This has been happening off and on for about a month but this time it hasn't "fixed itself" in about 3 days.
vzw_customer_support
Customer Support

I know how important it is to get your calls and text messages. What is the make and model of your device? You said this hasn't "fixed itself in three days" is that when it started happening?


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: I cant make or receive calls or texts. 4G and/or 3G data not working. Internet works fine when connected to wifi. This has been happening off and on for about a month but this time it hasn't "fixed itself" in about 3 days.
Snn5
Sr. Leader

Sounds like I might go to a corporate Verizon store and get a free SIM card replacement.

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