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LG G2 Erratic Touchscreen Behavior after Latest Software Update
dgrizz1
Member

VZW issued an update for my LG G2 phone, which I loaded this morning.  My touchscreen is erratic in its responsiveness.  Certain parts of it do not respond at all.  The phone is almost useless.  It worked beautifully until this download was issued.

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Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
LG_G2
Member

Same thing happened to mine.

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Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
Snn5
Sr. Leader

Very common. FDR and if not fixed ask VZW for replacement. Mine has had no issue yet since replacement.

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Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
Snn5
Sr. Leader

I forgot to say don't allow automatic restore after FDR.  Unchecked that option when setting up phone from wizard.

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Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
will4ya
Member

Im having the same problem.  Went to local Verizon store and they said it is a problem with the update and a fix will

be out in a couple of days.  I told him this is unacceptable and called Verizon, the Tech act like Verizon had no knowledge of this widespread problem.  Simply amazing.

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Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
antonio0728
Member

I have the same problem. This is frustrating.

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Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
LG_G2
Member

Ended up going through warranty, they are sending me a refurb.

Re: LG G2 Erratic Touchscreen Behavior after Latest Software Update
B33
Sr. Leader

When I called customer service for a replacement device I had a Verizon Tear 2 Rep out of the Little Rock call center tell me he was seeing the same issue with his LG G2,  he had to replace his with a certified good as new one. He said were seeing issues in some of the G2's  and some were not having the issue.