LG G2 is frozen

[MattN]

I was watching video on my TV, streaming from Netflix on my phone via Chromecast and my phone froze with a blank screen and has been completely unresponsive since.  I tried holding down the power button with no joy.  I plugged it in and got nothing.  I tried holding down the power button and down-volume button and got nothing.  It was close to fully charged when it died.  I haven't had any problems with the phone previously and have been happy with it.  I would take the battery out except I can't.

[MattN · Accepted solution]

I took the phone to the Verizon store and guy pressed all 3 buttons for about 10 seconds, causing a soft reset.  Now I know.