LG USB modem weirdness
ebenezeryakbain
Enthusiast - Level 1

The last few times I have connected my LG Revo to my laptop, and the bootsrap program tries to run, I get an error message telling me I need to reinstall the LG USB modem driver. Which I do, but to no avail. It is apparently not recognized.Anyone know what's up with this?

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vzw_customer_support
Customer Service Rep

Ebenezeryakbain, we can certainly figure this weirdness out! Are you attempting to use your phone as a modem, or what exactly are you attempting to do when connecting your phone to your computer? Are you able to transfer media files to/from the phone? Does anything show in the notification panel that your phone is connected? Please attempt to install the driver directly here: http://www.lg.com/us/support-mobile/lg-LGVS910.

If still experiencing issues, remove both the battery and SD card for a few seconds and re-insert and attempt to install again.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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