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My LG G2 won't charge. It says that I need to use a charger that's compatible but it's the original charger. I went to Verizon and they said the battery is swollen and to call battery store. They said the battery us discontinued but I've only had the phon
81Just
Newbie
‎07-21-2015 06:20 PM

My LG G2 won't charge. It says that I need to use a charger that's compatible but I'm using the original charger. I went to Verizon and they said the battery is swollen and to call battery store. They said the battery is discontinued but I've only had the phone a year. I have a years worth of photos of my toddlers on there. Is there any way to get them off?

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Re: My LG G2 won't charge. It says that I need to use a charger that's compatible but it's the original charger. I went to Verizon and they said the battery is swollen and to call battery store. They said the battery us discontinued but I've only had the
mama23dogs
Legend
‎07-21-2015 06:30 PM

Amazon will have an original battery for the Phone.  Once you have power back you can transfer the pictures off.

i Have all my photos automatically upload to Dropbox or Google photo.   That way I never lose a picture and save space on my phone. 

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Re: My LG G2 won't charge. It says that I need to use a charger that's compatible but it's the original charger. I went to Verizon and they said the battery is swollen and to call battery store. They said the battery us discontinued but I've only had the
Snn5
Legend
‎07-22-2015 05:04 PM

The battery is not easily replaced as the case is sealed.  You might find a local repair shop that can order and install the battery, and I know LG is somewhat reasonable with what they charge to do the same.

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Re: My LG G2 won't charge. It says that I need to use a charger that's compatible but it's the original charger. I went to Verizon and they said the battery is swollen and to call battery store. They said the battery us discontinued but I've only had the
mama23dogs
Legend
‎07-22-2015 06:09 PM

Snn5 is correct, I forget the phone is sealed.

we Samsung fans don't think "sealed back". Not looking forward to the newer Samsung with sealed back.