Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
No internet access, please help.
Buckeye_Fan
Member

I've been trying for 2 weeks to access the internet with little help.  I've powered down the phone, took the battery out, checked the card to make sure it wasn't loose. Nothing makes a difference.  I've gotten very few updates, so it does work occasionally just not completely.  I can call and text and play with the apps already loaded but that's all. And I too have had trouble with the weather widget.  I can't get to the store to update or download any repairs.

Any ideas?

0 Likes
1 Solution

Correct Answers
Re: No internet access, please help.
rcschnoor
Sr. Leader
Sr. Leader

Do you have cellular data turned off? Do you have the phone in data saver mode where things will only update if connected to wifi?

View solution in original post

0 Likes
Re: No internet access, please help.
rcschnoor
Sr. Leader
Sr. Leader

Do you have cellular data turned off? Do you have the phone in data saver mode where things will only update if connected to wifi?

0 Likes
Re: No internet access, please help.
Buckeye_Fan
Member

Thanks! I dont know how I ever turned that off.  That was the issue I think.

0 Likes
Re: No internet access, please help.
rcschnoor
Sr. Leader
Sr. Leader

Quite often it is the most simple answer which we overlook.Smiley Happy

0 Likes