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No sound even though sound notifications are turned up
utkgrad101
Newbie
‎05-23-2014 04:45 PM

I have an LG G2.  I have all sound notifications turned up but I am still not getting any sound.  Also bluetooth is turned off so it isn't interfering.  HELP!

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Re: No sound even though sound notifications are turned up
vzw_customer_support
Customer Service Rep
‎05-25-2014 04:53 PM

I can definitely help you get your device working again utkgrad101! When did you start having trouble with the sound? Please try putting your device into Safe Mode, to see if this issue is related to a 3rd party app. http://vz.to/1jJcFxT

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: No sound even though sound notifications are turned up
RickWS
Enthusiast - Level 2
‎05-25-2014 05:00 PM

Check your ringtone settings. Somewhere in Device/settings/sounds/notifications/alerts.

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