My smart phone is acting dumb. For no reason that I can discover, it will display the message that it is a non-verizon sim-card, and somehow will have gone into airplane mode. Is this a setting that I inadvertenly set, or is there something wrong with the sim-card? Should I take this back to the store for another simcard? Thanks!
I'd love to get that SIM card working for you, clearly an important part of a 4G device. Have you tried removing and reinserting the SIM card into the phone? When you get the error message, does it disrupt service? Our corporate stores are able to replace the SIM card at no cost for you, as well as our customer service team. We can be reached at www.verizonwireless.com/contactus.
Have a great day!
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