Had a business trip and have been away from home. 
Thankfully I had a Nexus 7 Tablet to fall back on because the phone was a solid let down. I'm still spinning from disbelief over how EASILY that phone shattered. Unreal. Yes, now that I'm back, I need to know how I can be assisted with this phone situation.
The engineer, designer or whoever came up with the glass front for that phone should be reprimanded. WHY would such an inferior glass be used for a phone? Total and complete let down.
Verizon Wireless Customer Support - I plead for assistance - my phone was purchased and delivered on July 7th - 14 days ago, day 9 rendered useless by ONE (1) LOW drop. Please help - restore my pride in this phone and company please.
MKeyes
( Personal info removed to comply with Verizon Wireless Terms of Service )
My husband has the Galaxy S4 and he is on his third screen, needing the fourth. His experience is similar to yours. I have taken his to a place called Gaming Generations, which is a local new/used video game/console/movies/repair store. The first replacement was $100, the next was $20, so we were still under the deductible for the insurance with 2 screen replacements. I dropped the insurance on his phone then. You should be able to find someplace local to you (I am in Wisconsin and I don't think Gaming Generations has any stores outside of my area).
My husband ordered a screen off eBay for my son's iPhone last winter and tried replacing it himself with a Youtube video guide. It didn't work very well, since there are so many delicate little parts in there, so I ended up taking it in for a new screen and that's when I found out it's actually cheaper to replace the screen and not have to wait for a replacement phone (which may or may not be the same as the old one, plus you have to activate it and transfer everything over). They had the new screen on in about 30 minutes.
Hope this helps! 
Sometimes, though, when adding coverage at a time later than point of purchase Verizon/Assurion requires proof the phone is STILL in good condition before giving that coverage.