Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Rhapsody issue
kitkat2416
Member

I just received a replacement phone and whenever I try to access my rhapsody account it keeps asking me to upgrade and pay an additional 9.99 on my credit card. I've had the account for about 9 months and it worked great on my previous phone, Is anyone el

0 Likes
Re: Rhapsody issue
vzw_customer_support
Customer Support

Hi, kitkat2416-

I'm glad you have the replacement phone successfully activated. Is this the application for your phone? A newly downloaded version of Rhapsody it will advise of the subscription fee, however because you will login it will recognize your subscription and not double charge you.

I hope that helps!
AdamE_VZW
Follow us on Twitter @VZWSupport

0 Likes