Road Runner Email

[dcastigl]

I have had my phone set up for Road Runner email in TampaBay but for some reason December 4 was the last time I was able to send or receive emails.  I now removed the account and attempted several times to re add the account and it won't take the account.  It say server not responding.  Road Runner says this is a problem with my phone

[tikibar1]

Apparently others are experiencing a similar issue; see posts from Bookworm88 :

https://community.verizonwireless.com/thread/789510

[dcastigl]

Very interesting, Thank you

[Tidbits]

Problem with RR mail. I have mine set up. For incoming it shouldn't matter. For outgoing you have to be connected to wifi(which is connected to rr network). I have yet to get my outgoing working without be connected to RR.

[ks4347]

I thought I was crazy! My husband and I are having the same problem! Bright house and Verizon keep pointing the fingers at each other. Has anyone figured this issue out? I have tried multiple times adding the ingoing and outgoing server info and it contiues to say can not connect to server. Help!

[Tidbits]

This is how you can tell is at fault(I believe it's RR).

When I had my email setup I did this.

Connected to home wifi - it worked

Connected to Verizon - it didn't work

Connected to McDonald's wifi - it worked(had agreement with RR for service)

Connected to Coffee&Tea wifi - it didn't work(had agreement with Hawaiian Telcom for service)

From that I deduced you need to be connected to RR to send mail.  I could always receive mail, just not send.

[JByrd]

I had the same problem. My Road Runner emails stopped working on December 4, and just today I decided to check out this forum. I resolved it by reading through all the topics and decided it was a Verizon problem. I deleted the Road Runner email account on my Charge and added the same account. I had to go to manual settings, the auto failed. The only change I made in the settings was to uncheck the Verizon emaik gateway and Voila! Everything is working again!!!

Thanks for the help.

JByrd

[dcastigl]

connecting to wifi didn't work for me

[qickslver]

Trying to connect my revolution to rr email but I need to know what domain to enter

[BubbaRay]

why not go to your roadrunner account and then set up forward emails to either a gmail or yahoo account.

[S-Ami]

I found a work around. Read on...

I called Time Warner Cable and they said the problem was not on their end. Then I called Verizon. We tried a few different settings for the incoming & outgoing servers but still nothing worked. Then the Verizon tech support person recommended I download an app called K-9 Mail. I did - and in 2 minutes I had my Roadrunner mail setup. It was so easy.

When I set up K9 to get my Road Runner mail, I accepted what they suggested for POP3 but for the outgoing server, I used mobile-smtp.roadrunner.com

I have a LG Revolution - Android. Now I'll just put a shortcut to the K9 app on my main screen and I'm good to go. Good luck to everyone.

[nypg]

I too stopped receiving email on 12/4/12  Time Warner also said I was the only one experiencing this problem.  Verizon was helpful as to giving me the recommendation of K-9.  That helps but I can only receive email.  I still cannot send.  I guarantee this has to do with Sandy,it just took a while for it to happen.

I am located in Red Hook Brooklyn and Time Warner has a satellite dish in the neighborhood that was completely under water.  My internet is still acting wonky.  My only question is on an LG Revolution where do I find Verizon email gateway.  Thanks