I have had my phone set up for Road Runner email in TampaBay but for some reason December 4 was the last time I was able to send or receive emails. I now removed the account and attempted several times to re add the account and it won't take the account. It say server not responding. Road Runner says this is a problem with my phone
Problem with RR mail. I have mine set up. For incoming it shouldn't matter. For outgoing you have to be connected to wifi(which is connected to rr network). I have yet to get my outgoing working without be connected to RR.
I thought I was crazy! My husband and I are having the same problem! Bright house and Verizon keep pointing the fingers at each other. Has anyone figured this issue out? I have tried multiple times adding the ingoing and outgoing server info and it contiues to say can not connect to server. Help!
This is how you can tell is at fault(I believe it's RR).
When I had my email setup I did this.
Connected to home wifi - it worked
Connected to Verizon - it didn't work
Connected to McDonald's wifi - it worked(had agreement with RR for service)
Connected to Coffee&Tea wifi - it didn't work(had agreement with Hawaiian Telcom for service)
From that I deduced you need to be connected to RR to send mail. I could always receive mail, just not send.
I had the same problem. My Road Runner emails stopped working on December 4, and just today I decided to check out this forum. I resolved it by reading through all the topics and decided it was a Verizon problem. I deleted the Road Runner email account on my Charge and added the same account. I had to go to manual settings, the auto failed. The only change I made in the settings was to uncheck the Verizon emaik gateway and Voila! Everything is working again!!!
Thanks for the help.