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Road Runner Email
dcastigl
Member

I have had my phone set up for Road Runner email in TampaBay but for some reason December 4 was the last time I was able to send or receive emails.  I now removed the account and attempted several times to re add the account and it won't take the account.  It say server not responding.  Road Runner says this is a problem with my phone

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Re: Road Runner Email
tikibar1
Sr. Leader
Sr. Leader

Apparently others are experiencing a similar issue; see posts from Bookworm88 :

https://community.verizonwireless.com/thread/789510

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Re: Road Runner Email
dcastigl
Member

Very interesting, Thank you Smiley Happy

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Re: Road Runner Email
Tidbits
Sr. Leader

Problem with RR mail. I have mine set up. For incoming it shouldn't matter. For outgoing you have to be connected to wifi(which is connected to rr network). I have yet to get my outgoing working without be connected to RR.

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Re: Road Runner Email
ks4347
Member

I thought I was crazy! My husband and I are having the same problem! Bright house and Verizon keep pointing the fingers at each other. Has anyone figured this issue out? I have tried multiple times adding the ingoing and outgoing server info and it contiues to say can not connect to server. Help!

Re: Road Runner Email
Tidbits
Sr. Leader

This is how you can tell is at fault(I believe it's RR).

When I had my email setup I did this.

Connected to home wifi - it worked

Connected to Verizon - it didn't work

Connected to McDonald's wifi - it worked(had agreement with RR for service)

Connected to Coffee&Tea wifi - it didn't work(had agreement with Hawaiian Telcom for service)

From that I deduced you need to be connected to RR to send mail.  I could always receive mail, just not send.

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Re: Road Runner Email
JByrd
Member

I had the same problem. My Road Runner emails stopped working on December 4, and just today I decided to check out this forum. I resolved it by reading through all the topics and decided it was a Verizon problem. I deleted the Road Runner email account on my Charge and added the same account. I had to go to manual settings, the auto failed. The only change I made in the settings was to uncheck the Verizon emaik gateway and Voila! Everything is working again!!!

Thanks for the help.

JByrd

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Re: Road Runner Email
dcastigl
Member

connecting to wifi didn't work for me Smiley Sad

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Re: Road Runner Email
qickslver
Member

Trying to connect my revolution to rr email but I need to know what domain to enter

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Re: Road Runner Email
BubbaRay
Member

why not go to your roadrunner account and then set up forward emails to either a gmail or yahoo account.

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