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Unfortunately Messaging has stopped
JMLink
Newbie
‎03-10-2015 01:52 PM

I have rebooted, I have cleared the cache and the data... This keeps occurring and I end up having to do a factory default reset which erases all the programs, photos, and apps I have on the phone.

I am deaf and this function is vitally important to me for communication. Please help me understand what is happening and how to fix it? I am 50 miles from the nearest Verizon store.

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3 Replies
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Re: Unfortunately Messaging has stopped
Snn5
Legend
‎03-10-2015 02:25 PM

LGG2 Multi Media Message

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Re: Unfortunately Messaging has stopped
JMLink
Newbie
‎03-10-2015 02:40 PM

I have done all that - no luck.

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Re: Unfortunately Messaging has stopped
vzw_customer_support
Customer Support
‎03-12-2015 02:54 PM

JMLink,

I definitely want to keep your messages up and running for you! I know how important they are to keep in touch. Are you using the pre-installed messaging app with this error, or one downloaded from the Play Store? How often is this happening? Any particular contact this is happening with?

RuthW_VZW
Follow us on twitter @VZWSupport