Unfortunately Messaging has stopped

JMLink · ‎03-10-2015

I have rebooted, I have cleared the cache and the data... This keeps occurring and I end up having to do a factory default reset which erases all the programs, photos, and apps I have on the phone.

I am deaf and this function is vitally important to me for communication. Please help me understand what is happening and how to fix it? I am 50 miles from the nearest Verizon store.

Snn5 · ‎03-10-2015

LGG2 Multi Media Message

JMLink · ‎03-10-2015

I have done all that - no luck.

vzw_customer_support · ‎03-12-2015

JMLink,

I definitely want to keep your messages up and running for you! I know how important they are to keep in touch. Are you using the pre-installed messaging app with this error, or one downloaded from the Play Store? How often is this happening? Any particular contact this is happening with?

RuthW_VZW
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