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Upgrade error
JustinCrews21
Member

I Just finished the upgrade on my LG G2. Some apps are not connecting through 4g now, such as USA Today. However, Facebook and Instagram will still connect through 4g. When I turn on wifi everything is working correctly. Anyone else having problems with this?

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Correct Answers
Re: Upgrade error
Snn5
Sr. Leader

I hate saying this, but the first thing to do after any update of the OS is to do a reset of the device to factory state.  Usually helps to disable auto app restore when setting up Google account on the newly wiped device.  This process optimizes the apps without restoring all the custom data that may be stored in your account for that app.  You could always try to reinstall the offended app and see if it was just that app.  I haven't noticed issues on my replacement device since updating and FDR.

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Re: Upgrade error
Snn5
Sr. Leader

I hate saying this, but the first thing to do after any update of the OS is to do a reset of the device to factory state.  Usually helps to disable auto app restore when setting up Google account on the newly wiped device.  This process optimizes the apps without restoring all the custom data that may be stored in your account for that app.  You could always try to reinstall the offended app and see if it was just that app.  I haven't noticed issues on my replacement device since updating and FDR.

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Re: Upgrade error
vzw_customer_support
Customer Support

We want your device running smoothly again JustinCrews21. You've received great advice, just wanted to make sure you have done all basic troubleshooting before a factory reset. Please clear the Apps Cache http://vz.to/UCwUZu, and then reset the apps not connecting to 4G LTE http://vz.to/1mrQbrP

AdaS_VZW
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