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What exactly was the recent update supposed to do?

I just recently got this phone. It's my first smartphone, actually. But when activated, it was downloading the most recent update. Now, I read somewhere that this update was supposed to a lot of things for the phone, including fixing the bug that makes you receive duplicate messages. Well, I just received 4 texts from my friend saying Hey. I asked her if she sent it 4 times, and she said no. So, did the update not fix this problem? My expectations for a smartphone aren't too high, considering I had just upgraded from an LG Cosmos, but I at least expect problems to be fixed when new updates are released... I used to love LG phones, but right now, I'm not too thrilled with this one...

Re: What exactly was the recent update supposed to do?
Customer Support


Hi there! I'm sorry you haven't seen the benefits of the recent software update! You can see the list of benefits online: I would be happy to assist with the duplicate messages you've been receiving! Does this happen with one or two specific contacts? Do they have you listed in their phone as a 10 digit number (Not 7 or 11 digit)? Also, are you using any third party text apps like handcent, etc? Please keep me posted with more info so I can help!

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