Why can't I receive group texts?
djsly
Enthusiast - Level 2

I am having a difficulty receiving text messages when I send a message to a group. If I send out a group text and people respond , the message comes to me and displays as " no content" and shows a box with the word download in it. I try to download and it does nothing. If the same person responds to my group message by starting a new text, it comes through fine

Group messaging is one of the primary modes for sending out information, so I need this to work.

Help is appreciated

1 Solution
vzw_customer_support
Customer Service Rep

Thanks for the information djsly! You have the latest software version available. Please install Verizon Messages Application http://bit.ly/13rcZfv  and test.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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vzw_customer_support
Customer Service Rep

Help is here djsly! Let's get to that group messaging working for you! What is your phone's software version? What messaging application do you use?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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djsly
Enthusiast - Level 2

II amusing the standard messaging which came on the phone

software version. Vs98026a

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vzw_customer_support
Customer Service Rep

Thanks for the information djsly! You have the latest software version available. Please install Verizon Messages Application http://bit.ly/13rcZfv  and test.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Snn5
Legend

26A seems to be the last update, from Sept 2014.  Problem is is that Kenneth Maurice at VZW stated that there would be an update on Dec 20 this year, as in 3 days ago.  That update never came.

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Not applicable

Do you have a link to that statement?

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Snn5
Legend

Only through my email.  He didn't broadcast his message to me via internet, so no link.

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Snn5
Legend

And, I'm pretty sure the info within would be moderated.

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djsly
Enthusiast - Level 2

people sending me attachments or responding to a group message still wont come through. The same download message is received by me

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Not applicable

Have you tried using the Verizon Messages app? My only issue with my G2 with the stock app is it not letting me see MMS sent nor let me send MMS. Of course I don't do group messaging so I wouldn't know if I have this issue or not.

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Snn5
Legend

I tried VZW messages myself a few time over the years, but was never able to make it sync with the desktop app.  That was why I started using MightyText.  But, point is, is that we shouldn't have to use 3rd party apps to do what stock should do normally.  Obviously, if you have tried a replacement G2, and have narrowed it down to the stock messenger being the only messaging app to work incorrectly for your group mms or sms, then trying a 3rd party app is all that you can do.

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Sajor
Enthusiast - Level 1

djsly - did this fix work for you? I have been having similar issues since October

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