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Why can't I receive group texts?
djsly
Member

I am having a difficulty receiving text messages when I send a message to a group. If I send out a group text and people respond , the message comes to me and displays as " no content" and shows a box with the word download in it. I try to download and it does nothing. If the same person responds to my group message by starting a new text, it comes through fine

Group messaging is one of the primary modes for sending out information, so I need this to work.

Help is appreciated

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1 Solution

Correct Answers
Re: LG G2 Group Texting Issue
vzw_customer_support
Customer Support

Thanks for the information djsly! You have the latest software version available. Please install Verizon Messages Application http://bit.ly/13rcZfv  and test.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: LG G2 Group Texting Issue
vzw_customer_support
Customer Support

Help is here djsly! Let's get to that group messaging working for you! What is your phone's software version? What messaging application do you use?

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: LG G2 Group Texting Issue
djsly
Member

II amusing the standard messaging which came on the phone

software version. Vs98026a

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Re: LG G2 Group Texting Issue
vzw_customer_support
Customer Support

Thanks for the information djsly! You have the latest software version available. Please install Verizon Messages Application http://bit.ly/13rcZfv  and test.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

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Re: LG G2 Group Texting Issue
Sajor
Member

djsly - did this fix work for you? I have been having similar issues since October

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Re: LG G2 Group Texting Issue
Snn5
Sr. Leader

26A seems to be the last update, from Sept 2014.  Problem is is that Kenneth Maurice at VZW stated that there would be an update on Dec 20 this year, as in 3 days ago.  That update never came.

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Re: LG G2 Group Texting Issue
Not applicable

Do you have a link to that statement?

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Re: LG G2 Group Texting Issue
Snn5
Sr. Leader

Only through my email.  He didn't broadcast his message to me via internet, so no link.

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Re: LG G2 Group Texting Issue
Snn5
Sr. Leader

And, I'm pretty sure the info within would be moderated.

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Re: LG G2 Group Texting Issue
djsly
Member

people sending me attachments or responding to a group message still wont come through. The same download message is received by me

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