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Why does my revolution keep losing data connection
kim8nc
Newbie

I have had my phone for about a year and really like it but here lately it has gotten worse as far as locking up some but my main problem is if i wanna use the internet for anything i have to shut my phone down and restart. When I unlock my phone it shows no 1x,3G,4G nothing just a signal and it wont show me this until I rest my phone.  What can I do

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Re: Why does my revolution keep losing data connection
wlbrown9
Newbie

I recently had a similar problem especially after upgrading from 2.2.2 to 2.3.4. It turns out an app named Juice Defender was responsible. It would shut down data connections to save power, but they would never come back up. I dropped Juice Defender and installed Android Booster. Now I have 3G and 4G data connections without having to ever restart.

I think at 2.2.2 it may have been causing a problem occasionally. I would have to restart about once a week when I failed to get a data connection. After the upgrade I could NOT get a connection.  Might not be your problem, but it is something to check.

Good luck,

Bill

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Re: Why does my revolution keep losing data connection
DaisyP_VZW
Verizon Employee

Hello kim8nc,

I know what an inconvenience it is experiencing difficulties with your device. I do need additional information so I can better assist. Are you having issue with the touch screen? Is it freezing? Is this happening after performing certain actions on your device? For the data connectivity issue you're experiencing I recommend you clear data from the browser following these steps: settings>application>manage applications> all tab> browser> clear data. Let us know if you continue to experience difficulty.

DaisyP_VZW

Follow us on Twitter @VZWSupport

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