Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Why won't my Yahoo email password update?
Kristinalicia
Member

My Yahoo email account got hacked (shocker!) and I had to change my password, but nothing I do on my phone will get it to update. Thoughts?

0 Likes
1 Solution

Correct Answers
Re: Yahoo email password won't update on phone
Kristinalicia
Member

Hi, thank you both for the suggestions. I figured out the problem - it was on the Yahoo side. It's resolved now!

View solution in original post

0 Likes
Re: Yahoo email password won't update on phone
vzw_customer_support
Customer Support

Hi Kristinalicia, I realize how important it is to access your email from your device. Let me help you with getting into your email after you changed the password. What are you exactly doing on your device to get it updated? In case you did not sync your account settings, Here's a link to assist you with that process http://www.verizonwireless.com/support/knowledge-base-86169/ . Keep me posted on the results.


EdwinW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Yahoo email password won't update on phone
Snn5
Sr. Leader

Use the Yahoo mail app.  Not stock.

0 Likes
Re: Yahoo email password won't update on phone
Kristinalicia
Member

Hi, thank you both for the suggestions. I figured out the problem - it was on the Yahoo side. It's resolved now!

0 Likes