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can't answer phone after system update (lg g2)
ctonn
Member

My phone completed the recent system update and norms I can't answer incoming calls.  Top of screen shows incoming call, contact name, number and even picture but the lower part of the screen is black so can't swipe to answer.  Completed a factory reset but still happening.  Any help would be great!!

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Re: can't answer phone after system update (lg g2)
vzw_customer_support
Customer Support
I appreciate all the troubleshooting you have done so far ctonn! I know how important it is to  to answer phone calls. When you did the factory reset did all your applications get restored? What happens when you try to answer the phone call?
AmberF_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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