all of a sudden, my phone won't send pictures. I've tried to send them all the different ways there are but all anyone gets is the little 'gallery' box which can't be opened. just 2 days ago, when I try to send a picture, it gets kicked back to me with a little red ball at the bottom of the picture message. today I received picture messages & now I just get 'download' or 'reject' buttons. I hit download & absolutely nothing happens. I went to the Verizon store last weekend, spent 2 hours there, & no one could figure out what was wrong. they tried selling me a tablet. didn't want that. when I left there, my phone was even more messed that it was when I walked in there. I was going to try a different Verizon store, hoping that just maybe there was a tech in there that actually knew something about phones & could help. but I really don't feel like getting bombarded with sales people trying to sell me a tablet. I guess it's on sale. I'm about done with this phone. if anyone has any answers that would be great.