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lost contacts
poolhouse
Member

Had phone on charge overnight and this morning lost all contacts, Used backup and only got favorites back.Can anyone help?

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Re: lost contacts
vzw_customer_support
Customer Support

We need to get those contacts restored ASAP, poolhouse! I would suggest going to vzw.com and sync your contacts through your online account. Please follow the instructions below:

1. Go to vzw.com
2. Sign into your online account
3. Go to I Want To...section and select Manage My Contacts
4. Sync Contacts

Let me know if this resolves your concerns. Have a great day!

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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