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not receiving notifications
cheryl26
Member

why am I no longer receiving notificiations when I get an email or a text?

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Re: not receiving notifications
vzw_customer_support
Customer Support

We can certainly figure that out together cheryl26. Make sure that your main notification settings are turned on first http://vz.to/1brK7ca. Then check text and email as well. You'll need to open the app, press the Menu icon, then Settings. Choose Notifications and make sure they are turned on and a ringtone is set.

Let me know if you need further assistance.

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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