"No connection" message only when connected to wifi?
Sajor
Enthusiast - Level 1

On a new G2, when I *am* connected to wifi, with a strong connection, I keep getting a "no connection" message when I try to go to the internet. I can connect if I turn wifi off...

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Re: "No connection" message only when connected to wifi?
vzw_customer_support
Customer Service Rep

Sajor, let's ensure you can stay connected while on WiFi!  What applications are you attempting to use when getting this error?  Are you connected to your home WiFi hotspot or work (or a different source)?  Are you able to surf the web on other devices using this particular WiFi hotspot?

Please try removing http://vz.to/1ksy9EF and readding the WiFi connection http://vz.to/1i048ax.  Let me know how this works out for you.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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