"message not sent" notification
MathIsCool
Newbie

Today, my son's phone started giving him a "message not sent" notification every time be sent a text message even though his messages are being sent.  How do we stop these notifications?

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Re: "message not sent" notification
vzw_customer_support
Customer Service Rep

MathIsCool, I'm saddened to hear about your sons phone havng the error. I'd like to help resolve this with you. Which phone does your son have? What zip code is he in?

VanetrisC_VZW

Follow us on twitter @vzwsupport

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Re: "message not sent" notification
MathIsCool
Newbie

LG G2.

08021

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Re: "message not sent" notification
vzw_customer_support
Customer Service Rep

MathIsCool

I appreciate this information. I want to make sure we get this resolved. When did this start? Is this happening with all text being sent? You can try Settings>Application manager>All>Messaging and force stop/clear data on just the Messaging Application. After this is done power the phone off then on and retest sending a text message.


JorgeO_VZW

Follow us on twitter @VZWSupport

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Re: "message not sent" notification
MathIsCool
Newbie

It started last Wednesday.  We did what you suggested, but he still had the same problem.

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