size limit exceeded

I recently downloaded the kit kat and now I cant attach pics I take to text message regardless of quality of pic I get "resizing image" "attachment size limit is exceeded" never had this problem before, kit kat and this is regardless of the pic size. I am curious if Verizon is taking responsibility in this matter. We are all paying for a service we are not receiving. Is this not a breach of Verizons service responsibility?

Accepted answers

akhelp

I did, do to settings, app manager, messages, force stop, clear, turn of then on

--- Original Message ---

All comments

phillyflyer

Does anyone know what i can do I have looked everywhere, I have rebooted the phone even did a factory reset, nothing works.

dcllea

The same is happening to me. I now am unable to send or receive text pictures!

emaried83

I am having the same issue. I've tried a factory reset. That only worked for 2 days. I've gone through all of the settings on my phone. I've tried sending pictures in WiFi, 3G, and 4G. Nothing fixes the problem. I shouldn't have to do a factory reset every 2 days.

Verizon_Support

emaried83 We understand that photos are important! We surely don't want you to have to reset your phone every 2 days. Is this happening with photos sent directly from your camera or what folder in the gallery?

Sheritah_vzw

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stef7

I think MMS problems under KK is not unique to the LG G2. I don't think there's a solution yet.

FWIW I exchange large photos with my wife (she has an iPhone, I have an LG G2) using Whatsapp.

2ndJob

Seriously Verizon! 5 days and this is all you have to say! phillyflyer gave you all the info you needed and what about all the other posts now and I'm on hold with tier 2 tech support because yet another problem with your unsmartphones. I have been running KitKat on my LG G2 for awhile now and as of 6/4/2014 I can not even attach a photo because it WILL NOT COMPRESS anymore. Stupid notification says ATTACHMENT SIZE LIMIT IS EXCEEDED. Initially it would attach but not send and ask to retry now or retry later. btw doesn't Sprint have unlimited data and none of these issues?

Patience_Gone

I was getting this message in my phone too if I went to attach an existing photo. But if I was in Messaging and hit the attachment paperclip icon and instead of attaching an existing photo I selected take picture or create video it would work.

phillyflyer

2ndjob, I hear your frustration! I got tired of calling Verizon and being put on hold with NO SOLUTION!!! Apparently when you purchase a phone through Verizon and pay your bill and take a download that, Verizon approved, its still the phones owner to assume responsibility of any issues with the phone!! The generic response is "

Verizon Wireless Customer Support (to emaried83) 4 days ago

Sheritah_vzw
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Not even addressing my issue! So to answer everyones issue, what I just had to suck up and do AGAIN, was a factory reset...this solved the photo messaging issue for now.

Thanks Verizon for all of your non help...dont worry, my payment is still on its way! I know how thats more important than my satisfaction!

Verizon_Support

It's always serious business to us when we could lose a valued customer 2ndJob! I'm sorry to hear about your difficulties. I want to help you love your G2 after the update as much as I love mine. Where are these pictures sourced from? Have they been taken on the phone camera?

JonathanK_VZW

VZWSupport

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akhelp

Click settings, then application manager, then messaging, all, force stop, clear cache, Turn off and back on

AnaMay

The messaging option doesn't show in my task manager

akhelp

I was explaining how to,fix your phone

--- Original Message ---

akhelp

Go to settings, app manager, all, messaging, force stop, clear cache. Turn off then on

--- Original Message ---

Chris39

I been having same problem with this iPhone .it don't send picture or receive them unless you have your internet turn on the phone. I use mostly wifi at home on mine.but you can't get your picture text like that which is bs .

AnaMay

I know that but even with the mobile data on the pictures do not send

2ndJob

Lg has known about this for months on all carriers and has no planned

update. There is no permanent fix to send or receive mms on the G2.

2ndJob

Attached screen shot.

2ndJob

Verizon_Support

phillyflyer,

Oh no, I am sorry you are having issues when sending out picture messages. In order for a picture message to send out you are required to have a data connection, so your phone would need to be connected to our network or wifi. If you are still experiencing issues, please try resetting your network settings. You can do this by going to settings>general> reset>reset network. Keep us posted on the status of this.

KarenC_VZW

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phillyflyer

nice to see Verizon respond 3 weeks later to my original post. Actually, everything you have suggested, I have done! I have now factory reset my phone 4 times!!! Does this seem fair?!?!? I just paid my bill AGAIN!!!!