system update is crashing after vs98028a update

[SandeepNalam]

system update is crashing after vs98028a update

[Snn5]

LG G2 5.0 Update Issues?

[SandeepNalam]

Yes. How to fix the system updates from crashing?

[Snn5]

You only got half the update, update version is VS98039A.

[Snn5]

Read the last 3-4 replies in the above thread from link I sent.

[vzw_customer_support · Accepted solution]

SandeepNalam,

Look no further help is here! Let's get your phone up to date.

You need to complete the full software update. Visit http://www.verizonwireless.com/support/knowledge-base-87155/ for complete step by step instructions. If you are still unable to run the full software update you can use the software upgrade assistant http://www.verizonwireless.com/support/knowledge-base-105461/. Keep us posted if you need further assistance.

JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

[Snn5]

Software Upgrade Assistant does not work on LG phones.

[SandeepNalam]

Connected my phone to laptop, a notification has popped up saying that new software available. After downloading it, it successfully installed vs98039a.

[Snn5]

Must just be my phone.  Always fails to recognize.

[vzw_customer_support]

Snn5, We definitely want to ensure you receive the help you deserve! Please share more details on your experience in trying to use the Software Upgrade Assistant. At which step are you experiencing difficulty? http://spr.ly/65884BOm We'll do all we can to help.
TanishaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!