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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
text messages take forever to send!
kjacunski
Member

Got the phone about four days ago and my text messages are taking hours to send and receive. Phone calls work perfectly fine

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Re: text messages take forever to send!
vzw_customer_support
Customer Support

Kjacunski,

This is very strange behavior for any phone connected to our network, but we'll help get them sending and receiving much quicker! Which make/model phone do you have and what zip code are you in? Also, have you tried turning the phone off for at least 1 minute? Let us know and we'll be happy to continue trouble shooting!

SarahO_VZW
Follow us on Twitter @VZWSupport

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