Nintendo Switch or a $200 Gift Card to The Home Depot

[dallas7979]

I got an e-mail saying I'm eligible for a Nintendo Switch or a $200 Home Depot Gift Card. I'd supposed to be under "Make the Most of Your Plans" and then a button called "Home Offers" but there's no such button?

[vzw_customer_support]

We can help you out with your question. Are you accessing from your app or on a computer? ~Peter

[dallas7979]

Either way the attached screenshot is all I have available.

[vzw_customer_support]

Thank you for the info. We want to make sure you're able to get your Switch and gift card without any further issues. We're sending you a Private Message so we can gather more details.

~Jesse

[tt0108]

I’m having this exact same issue. I tried going to the store where I made the purchase and they were no help at all.  I also tried the customer service chat feature and didn’t get any help there either.

[vzw_customer_support]

Hello tt0108, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist. 

~Ivone