Only getting 3 bars on my phone. Instead of LTE, I'm getting an "E". Cannot send texts. Anyone else having this problem in Warwick?

[Cattleprod]

#2G, #"E",#3G, #LTE, #VERIZON FIOS HOME, #WARWICK..........,.,,,,,,,

[vzw_customer_support]

We're here to help with your concern. Are you able to make calls? ~Peter

[Cattleprod · Accepted solution]

Today, yes. Yesterday, for a period, no.

[vzw_customer_support]

Cattleprod, just to be sure, is the issue still happening? Keep in mind that you can also check for outage using this link here: https://www.verizon.com/support/check-network-status/

~Jesse

[Cattleprod]

---

@vzw_customer_support wrote:

Cattleprod, just to be sure, is the issue still happening? Keep in mind that you can also check for outage using this link here: https://www.verizon.com/support/check-network-status/

~Jesse

---

[Cattleprod]

The issue remains..."E" is consistant above my signal bars. This morning I flipped Airplane Mode on/off.  I got 4GLTE for 5 minutes before it went back to "E". The signal seems to be over-burdoned in the Pilgrim High School area of Warwick...

[vzw_customer_support]

Thanks so much for that info! How long have you been running into an issue with service in this area? Does this happen both indoors and out? If so, how far away from this location do you have to travel before service improves?

-Lauren

[Cattleprod]

It just started about 3-4 weeks ago. It's both inside and outside the house...near or far to the wifi and/or extender. Today, I was 1-1/2 miles from my home and my phone said "disconnected from internet". Mobile Data was on/Airplane Mode was off. My network is set to "Global" ...for 4G and 5G.

[vzw_customer_support]

Thank you for confirming! Is your device the only one impacted? Do you share your account with anyone else that can confirm if they experience this? Do you know if any of your neighbors who have Verizon experience this issue as well?

-Necia

[Cattleprod]

I've tried all the "fixes". The "E" isn't for 5G, it seems that the service is overburdened in this area of Warwick near Pilgrim High School.