Hello, I recently switched mobile phone carriers and verizon has blocked me from access to my home internet account. I have done the "forgot user ID" and "forgot password", to no avail. I am still left wondering why that was done if it is still active. I am not looking for payment access, but bill access and router troubleshooting if needed. This is frustrating.
Happy Tuesday! Being on top of your account is crucial, especially if you are looking to manage your payments. Our goal is to help you in the best way possible.
We sent you a Private Message. Please review at your earliest convenience.
~Gilbert
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